Web Accessibility Policy

The Dominican Institute of Civil Aviation (IDAC) encourages the development of its activities within the framework of social responsibility, for which the Information and Communication Technologies Directorate of the institution carries out a constant effort so that the institution’s web portals are easy to access and use for all citizens.

We do this, based on the provisions of the Presidential Office of Information and Communication Technologies (OPTIC), to comply with the definitions given in the standard NORTIC B2 , which establishes the guidelines that government agencies must follow in the development and implementation of their web portals, applying guidelines to content such as texts, images and sounds, so that they meet the requirements of accessibility, for purposes that can be used by all citizens, without exception.

Our efforts are focused on achieving compliance with the NORTIC B2 and its guidelines, on the standardization of the content published on our portals.


The Dominican Institute of Civil Aviation (IDAC) , through its web portals, is committed to the promotion and assurance of all human rights and fundamental freedoms of people, under conditions of equality, equity and the promotion of inclusion, as established in the Constitution of the Dominican Republic, proclaimed on January 26, 2010 in Article 58.

Extra Help

If you find yourself with any type of disability and need the assistance of one of our agents, we invite you to contact us at the telephone number:



  • 3204
  • 3208
  • 3210
  • 3211
  • 3213
  • 3214

You can also receive help via email, by writing to us at the following addresses:

If you wish to visit our facilities in person, you can do so during the working hours established for the public sector at Avenida M茅xico Esquina 30 de Marzo, Santo Domingo de Guzm谩n, National District, Dominican Republic .

This policy meets the criteria of conformity of level A and is subject to annual review from its entry into force January 29, 2021.